Effective Date: 8 August 2025
Roomify Property (“we”, “us”, or “our”) is committed to protecting your privacy and complying with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).

This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, use our services, or interact with us.

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1. Information We Collect

We may collect personal information directly from you when you:

• Visit our website

• Submit an enquiry or application form

• Request a property conversion or management service

• Contact us by phone, email, or social media

This information may include:

• Your name, phone number, and email address

• Property details and addresses

• Rental application details

• Identification documents and financial information (where required)

• Any other information you provide to us

We may also collect non-personal information such as your IP address, browser type, and browsing behaviour for website analytics purposes.

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2. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide services

• Process rental applications and manage tenancies

• Conduct property assessments and conversions

• Comply with our legal and regulatory obligations

• Improve our website, services, and user experience

We do not sell, rent, or trade your personal information to third parties.

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3. Sharing of Information

We may share your personal information with:

• Our employees and contractors

• Service providers (e.g. trades, consultants) engaged for your property

• Government and regulatory bodies (e.g. council, Consumer Affairs Victoria) where legally required

• Third-party platforms such as Jotform or property listing websites, strictly for service delivery purposes

All third parties are required to comply with confidentiality and data protection standards.

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4. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. This includes secure storage systems and access controls.

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5. Access and Correction

You may request access to the personal information we hold about you at any time, and request correction if it is inaccurate. Contact us using the details below.

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6. Cookies and Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to improve functionality and user experience. You can disable cookies via your browser settings.

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7. Third Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

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8. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised effective date.

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